Job Description

Job Description

Job Description

Description:

Position Title: CDL Driver – Passenger Endorsement
Department: Transportation / Shuttle Services / Valet & Guest Services
Reports To: Operations Manager / Transportation Supervisor
Employment Type: Full-Time or Part-Time

The CDL Passenger Endorsement Driver is responsible for safely transporting passengers using company-owned or client-owned vehicles such as shuttle buses, vans, or transit vehicles. This role emphasizes exceptional customer service, strict adherence to safety regulations, and professional representation of the company at all times.

• Operate passenger vehicles in accordance with federal, state, and local regulations. 
• Conduct pre-trip and post-trip inspections and document findings. 
• Safely load, unload, and secure passengers, including individuals with disabilities or mobility needs. 
• Maintain compliance with DOT regulations, including hours-of-service and logbooks (electronic or manual). 
• Follow all safety protocols, traffic laws, and company driving standards. 
• Report mechanical issues, accidents, or unsafe conditions immediately. 

• Provide courteous, professional, and friendly service to all passengers. 
• Assist passengers with luggage, directions, and general inquiries. 
• Maintain a clean, comfortable, and orderly vehicle environment. 
• Communicate clearly about routes, schedules, and safety instructions. 

• Adhere to assigned routes, schedules, and dispatch instructions. 
• Complete required paperwork such as trip sheets, incident reports, and mileage logs. 
• Coordinate with dispatch, supervisors, and other team members for route adjustments or special requests. 
• Support company or property events requiring transport services as needed. 

• Valid CDL (Class A, B, or C depending on fleet) with a Passenger Endorsement (P) . 
• Clean driving record and ability to pass background and motor vehicle checks. 
• Ability to pass DOT physical and drug/alcohol testing requirements. 
• Strong communication and customer service skills. 
• Ability to sit for extended periods and assist passengers when necessary. 

• Previous experience transporting passengers (shuttle, transit, hospitality, airport, or charter services). 
• Experience working in hospitality, valet, customer service, or property services environments. 
• Knowledge of basic vehicle maintenance. 

• May require early morning, evening, weekend, or holiday shifts. 
• Work involves outdoor exposure, varied weather conditions, and interaction with guests and staff. 
• Uniform may be required. 

• Ability to lift luggage or equipment up to 50 lbs. 
• Ability to assist passengers on and off the vehicle. 
• Ability to walk, stand, and bend as needed. 

• Hourly rate on experience and vehicle class. ($19-$20)
• Eligible for overtime depending on schedule. 
• Benefits may include health insurance, paid time off, and employee referral bonuses (customizable). 

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